Privacy and Security Statement for DeltaTrak

We know that the confidentiality and security of your business information is very important. That is why protecting any business information that you provide is of the utmost importance. As a result, we have prepared this Privacy and Security Policy to let you know about the manner in which we collect, use, disclose and otherwise manage the business information you entrust to us through this website.


Collection and Use of Business Information

We may collect information that you provide us about your business when you interact with our website including:

  • Purchase, order, return, exchange or request certain information about our products and services;
  • Contact our customer service desk;
  • Visit or register with our Sites; or
  • Provide us with comments or suggestions.

We may also collect information about your business from our Service Providers and Marketing Partners.


Promotional Email Opt-out:

You may choose to receive promotional email communication from DeltaTrak. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive promotional communications by email, you may opt-out or unsubscribe by following the instructions that are included on each email.


Other Uses of Business Information:

DeltaTrak uses business information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. We may also inform your company about products and services, sales and special offers that might benefit your business. When you register online or participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales and special offers. We may also send you email, faxes, mail or call your business with information about our product and service offerings if you have provided us with your business' name and address, email address, fax or phone numbers.


Your Suggestions:

We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the ways we serve you.


Disclosure of Business Information

Business Information Disclosure: DeltaTrak maintains the strict confidentiality of the business information in its possession. Accordingly, DeltaTrak will not trade, rent or sell your business information, without the prior consent of your company, except as otherwise set out herein.


Companies that work with or on behalf of DeltaTrak:

If you purchase special products or services from DeltaTrak, these products or services may not be provided by DeltaTrak, but rather by reputable local or national companies with which we contract to provide such services. Other third parties provide technology we use on our website to optimize your shopping experience and to market relevant products and services to you on our website, and in email communications that you agree to receive. These companies may have access to your company's business information on a confidential basis only to the extent necessary to perform their functions. In no event will these companies have the right to use your business information for any reason other than to provide your business with those specific services.

If your purchases are being shipped to your business our delivery service providers are prohibited from using your business information for any purpose other than making the delivery.


Legal:

Please note that DeltaTrak must provide your business information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose business information to assist us in collecting a debt owed by your company.


Additional Information about our website

Visiting our website:

In general, you can visit our website without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our website and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.


Cookies:

Our website use a technology called "cookies". A cookie is a tiny element of data that our website and our third party technology providers can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our website where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our website, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our website, you will limit the functionality we can provide when you visit our website.


Third party links:

Our website may include links to our business partners' websites, vendors and advertisers. Except as provided herein, we will not provide any of your business information to these third parties without your prior consent.

DeltaTrak provides links to third party websites as a convenience to the user. The inclusion of any link does not imply DeltaTrak’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent terms of use and privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your business information.


Security of Business Information

We will maintain the confidentiality of all business information collected in our website and from our Service Providers and will only disclose such information to employees and Service Providers who require such information for the purposes described in this Confidentiality and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of business information in our custody and control.


How to Contact Us

We want to assure you that DeltaTrak is dedicated to protecting the confidentiality and security of your business information. Please feel free to contact us at any time if you have any questions or comments about this Privacy and Security Statement.

You can contact us or otherwise communicate your privacy concerns by:

  • Emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Writing us at the address below (please include your email address and phone number with your correspondence along with the information needed to support your request):

DeltaTrak
Attention: Privacy Official
P.O. Box 398
Pleasanton, CA 94566

Let us help you
Email Us
Call 1-800-962-6776
P.O.Box 398
Pleasanton, CA 94566

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