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Technical FAQ's

Temperature / Humidity Data Loggers

Q. How often can you record a data point?
A. Standard Model 20011 (5 day) 1 min 54 seconds. Hardware is capable of 3 seconds interval if custom programmed.

Q. What type of alarm capability does your data logger have? Visual? Auditory?
A. Visual, red flashing emitting diode when in alarm.

Q. Can high and low alarms be customized to the data logger?
A. Yes. You can also set an initial start up alarm delay as well as continuous alarm delays. For example, if a temperature exceeds alarm limits during transit, you can delay activation of the alarm for a programmed period of time, so that short door openings or short temperature spikes don't trigger the alarm.

Q. How can we ensure that the alarm is set specifically for the right product?
A. Part numbers are assigned for each custom programmed data logger. The part number is unique for each customer. The customer approves and signs the specified custom program requirements with part number. The part number is added to the factory program database.

Q. Other than getting lost, how many times can your data logger be run through a distribution system?
A. On average, the In-Transit model can be reused at least two times, even though the In-Transit model is for one trip only. In-Transit data is archived when the product is returned to DeltaTRAK or downloaded into our Web-hosted data information file. The battery is replaced, calibration re-checked, and a new trip number and model parameter are re-programmed. DeltaTRAK also offers reusable data logger models with no limit on number of times used.

Q. Is a high visibility card available in order to draw the receiver's attention to the data logger?
A. The In-Transit model is packaged in a patented, 5" x 4" high visibility, yellow and blue utility package. In addition, based on client requirements, a high visibility box label can be provided to highlight the location of the data logger if it is placed inside a box.

Q. What sets your product apart from comparable products on the market?
A. A patented "Shadow Log" feature guarantees data recording even if the shipper forgets to manually activate the data logger. Patented direct memory access via standard parallel port communication at the rate of 3800 logged data points in 5 seconds. Can download anywhere worldwide with free software from the DeltaTRAK Web site and a standard printer cable, without the need of a special interface module. Also, data can be downloaded to a Web-hosted site, or downloaded directly into a graphic or text custom printer.

Q. How long does it take to download the info? By printing? Electronically?
A. PC download for an electronic file with 3800 data points is typically 5 seconds. A printer is available that downloads the data logger without the need for a PC in about 60-70 seconds.

Q. How can we ensure that the alarm is set specifically for the right product?
A. Part numbers are assigned for each custom programmed data logger. The part number is unique for each customer. The customer approves and signs the specified custom program requirements with part number. The part number is added to the factory program database.

Q. Does your data logger have a tamper evident feature to ensure that it stays in place for the duration of the trip?
A. The data logger has a unique trip serial number on the duplicate shipping document, which is filled out by the shipper. It also has a bar code serial number on the unit, which is noted onto the shipping manifest. The carrier must take legal responsibility to deliver the load and data logger listed on the manifest.

Q. How do we ensure that the case with the data logger attached remains inside the trailer for the duration of the trip?
A. The data logger and its case are designed together to form a patented, compact utility package. The data logger has a double foam adhesive strip that will attach to a carton, pallet, tub and/or trailer wall to secure the data logger in place.

Q. Is your data logger compatible with any other data logger software?
A. No, it is only compatible with FlashLink software products which can be downloaded free of charge from our Web site worldwide.

Q. Can the data logger information be compiled in a summary?
A. Yes. The summary report may be printed with all data included in a graphic or text report that can include degree minutes, which is a shelf-life indicator. It can include your company logo, and can also be viewed on a Web-hosted site.

Q. Can the data logger information be downloaded in a graph format?
A. Yes. The graph can be segmented and viewed in 8-hour increments, with a zoom feature and sequence marker. It can be printed in portrait or landscape format.

Q. Can the data logger information be downloaded in a tabular format?
A. Yes. Data is listed by Data Tag (includes trip #, receiver, shipper, and other information), Data Info (includes model #, recorded time, log interval, start and stop times, etc.), and Statistics (includes minimum, maximum, and average temperatures, etc.)

Q. Can the data logger information be downloaded as a paper print out and electronically?
A. Yes. It can be downloaded into a stand-alone printer, an email printer, or into a PC, and can be immediately printed out, emailed, and posted on Web-hosted site.

Q. Describe the current failure rate of your product.
A. For standard In-Transit FlashLink data logger Model 20010 series, the failure rate has been .02% as verified by our technical service and QC departments. The only instance of known failure is when physical damage occurred (for example, a data logger was run over by a forklift), but we were still able to extract the trip data from the microprocessor.

Q. What is the accuracy guarantee for temperature recording? Plus or minus how many °F?
A. ±1°F (0.5°C) from 32°F to 150°F (0°C to 66°C).

Q. What are the operable temperature ranges (durability)?
A. Minus 40°F to 150°F (-40°C to 66°C). The data logger is designed with rugged ABS plastic, with a conformal-coated PC board to protect from moisture and mechanical impacts.


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