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If you’re looking for DeltaTrak product and support resources, you might want to begin your search on the DeltaTrak website. For example, in the Resources section, you can access videos or request white papers and solution briefs. If you need to download software or are looking for a software upgrade, the software and drivers page will provide you what you need.

For product-related questions, the Tech Support Forum is only a click away. Here you can post questions and get answers.

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The DeltaTrak Corporate Team taps into its years of experience to address some of the broader cold chain industry topics.

Corporate Team's Recent Articles

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Did you realize that DeltaTrak has a new section of the website available and dedicated to answering product-related questions?

Welcome to the new DeltaTrak Tech Support Forum. The forum is an area where our product experts can share solutions and knowledge. Here, you can post and get questions answered from cold chain industry experts.

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Through the blog, the DeltaTrak Support Team will discuss key programs such as Calibration services, the Product Emulation feature, and various FAQs.

Tech Support Team's Recent Articles

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When measuring the temperature of a product in a facility or in-transit, most systems only report ambient temperatures. Oftentimes, however, it is more relevant to get an accurate measurement of the internal temperature of the product itself. That’s where ColdTrak® Product Emulation from DeltaTrak can help.

DeltaTrak offers Product Emulation based on an algorithm in the ColdTrak Data Central cloud, which derives internal product temperature from the ambient air temperature data uploaded to ColdTrak.

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If a simple label could give you a complete record of temperature abuses all the way from shipment to delivery of your commodity and have all of the data accessible from your smartphone, wouldn’t that be worth considering? The Cold Chain iToken label from DeltaTrak does just that with its unique patented barcode system. It serves as a complete supply chain auditing tool to determine if temperature abuse occurs, when it happens, and who is responsible. The documentation can be used for HACCP, FSMA and other regulatory requirements.

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In-transit temperature loggers provide evidence that your commodity is fresh and that proper temperature has been maintained while the item was in-transit.

With DeltaTrak’s patented Shadow Log® technology, the FlashLink In-Transit Loggers will still record temperatures for your trip--even when you forget to start them! Indeed, the latest DeltaTrak hard data shows that 12% of in-transit loggers are never actually started!

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